Every solution starts with what matters to our communities
From helping researchers find the best journal to publish their work, to helping verify and widely share the latest trustworthy knowledge – technology and AI are threaded throughout our business. In 2024, it enabled us to accelerate discovery, protect integrity and promote equity, taking the strain off the community and delivering better insights, not just for researchers but for wider society.
Unlocking the potential of AI
AI is revolutionising the way we support all our communities and enhancing our business operations.
- By the end of 2024, we had more than 90 live AI-enabled processes and solutions in place across the publication journey.
- We launched AskAdis AI, a conversational chat interface for the pharmaceutical sector.
- We created Macmillan AI Assistant (MAIA) to help teachers around the world navigate our wide portfolio of courses.
- We established the AI Academy to build our staff’s knowledge, capabilities and awareness of how AI can support their work.